Privacy Policy

Last updated: April 11, 2026

1. Introduction

MergeTasks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, phone number, and job title when you register or request a demo.
  • Billing Information: Payment card details and billing address, processed securely through our payment processor (Stripe). We do not store full card numbers on our servers.
  • Business Data: Orders, proposals, client information, product catalogs, and other data you upload or create within the platform.
  • Communications: Messages you send to us, including support requests and demo inquiries.

2.2 Information Collected Automatically

  • Usage Data: Pages viewed, features used, actions taken, timestamps, and session duration.
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Log Data: IP address, access times, referring URLs, and error logs.
  • Cookies and Similar Technologies: We use essential cookies for authentication and session management. See Section 7 for details.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Service
  • Process transactions and send related information
  • Send administrative notifications, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve the Service
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics, email delivery), bound by confidentiality obligations.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as a business asset.
  • Legal Requirements: When required by law, subpoena, or government request, or to protect our rights, safety, or property.
  • With Your Consent: When you explicitly authorize us to share information.

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS 1.2+) and at rest (AES-256)
  • Role-based access controls with multi-tenant data isolation
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure (AWS) with automated backups

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account termination, we retain data for up to 90 days before permanent deletion, unless longer retention is required by law. You may request earlier deletion by contacting us.

7. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for authentication, security, and core functionality. Cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with the Service. You can opt out via your browser settings.

We do not use advertising or tracking cookies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time (where consent is the legal basis)
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@mergetasks.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses where required.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

MergeTasks
Email: privacy@mergetasks.com